Job Description

VP Digital Products & Partnerships – Marsh Digital

Location: New York City or Phoenix

The Digital Products & Partnerships team at Marsh Digital aims to deliver products and experiences that delight our customers (Marsh clients and colleagues) and unlock business value at global scale. Our strategy is underpinned by four key guiding principles:

Create: Globally scalable products that offer frictionless, efficient and consistent digital experiences to our customers

Optimize: Existing products, processes, and experiences to maximize customer/business value

Demonstrate: Agile product delivery experience

Enable: Insights driven conversations that amplify customer engagement

In this role, you will:
Drive the end-to-end product vision and strategy for our existing and new digital products

Define, own, and continuously evolve product roadmaps, backlogs, and user stories based on customer needs and business strategy

Partner closely with key stakeholders to include clients, colleagues, business strategy, design, engineering, marketing, operations creative agencies etc. to execute on the product strategy with a sense of urgency

Shape a learning agenda to uncover opportunities and validate customer need

Ensure a strong customer-centric and outside-in focus on all things product such as design thinking, feedback loop, competitive/industry analyses

Ideate new product constructs, build business cases, and gain buy-in to start product development

Take a disciplined and analytical approach toward measuring product success by clearly defining customer/business focused metrics and establishing the required infrastructure to measure progress

Play a key role in defining and shaping Marsh Digital’s organizational culture

Qualifications Qualifications

You would be a great fit for this role if you:
Demonstrate a high level of intellectual curiosity

Thrive in change and have a passion to harness the energy of a fast-paced environment to create meaningful customer/business value

Are empathetic toward customer needs, and ground product-related assumptions in human centered design

Obsess over knowing your customers better and removing friction from their experiences

Have a bias toward action and learning, and possess a proven track record of delivering digital products to market at rapid speed

Are passionate about inspiring others and bringing them along on the journey

Are a fantastic storyteller who can communicate complex ideas clearly

Have a passion for emerging technologies (e.g. – Blockchain, AI, Machine Learning, NLP, RPA etc) and how they are used to deliver great products and experiences

Previous experience in insurance, insurtech, financial services preferred

Experience working with Agile product development methodologies (e.g. – Scrum) preferred

At least 7-10 years’ experience in digital marketing, UX/design, or digital product management (web & mobile)

Bachelor’s degree required, Master’s degree preferred

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world’s leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 63,000 employees worldwide and annual revenue of over $13 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative, industry-specific solutions that help them effectively manage risk. We have 27,000 employees worldwide, operations in more than 130 countries, and annual revenue of approximately $5.4 billion, along with comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices. We are looking for talented professionals to join our team

Marsh& McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity .

Marsh& McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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